I have always tried to be a patient person, especially when it is supplier related matters.
I suppose that patience is crucial in order to get all of the things that every one of us want.
Sometimes I have to wait longer than I want, but being nice plus agreeable means ruffling a lot less feathers. The old saying you can catch more flies with honey than vinegar is 100% true. I find that being nice can get myself and others an bad long way; Last month the shipping center sent the wrong items for a construction task. I ordered 48-in lengths of stainless steel black plus the old rebar rods. The rebar rods were the most crucial area of the order plus that was the area that got screwed up. Instead of receiving 48-in lengths of rebar, I got 24 inch lengths. The person on the telephone easily wanted to assume why I could not use the smaller pieces instead. I tried to patiently plus calmly tell the person that our situation did not allow for that category of change. The black annealed double loop wire ties that I ordered were missing from the order as well. I was as patient as possible on the iPhone plus even though the receptionist took a while to fix everything, she did make myself and others gleeful before I hung up the iPhone. She made sure that the right rebar plus double loop wire ties were on their way from the factory plus she credited our account with a 5% off discount for the next time that I venued an order with the metal dealer.